To reset your Mobieus password , you'll need to follow these steps:
Registration for Self Service Password Reset (SSPR)
Before you can use SSPR to reset your password, you must register for the service. Here's how to do it:
Navigate to the SSPR Setup Page:
Open your web browser and go to SSPR Setup Page, https://aka.ms/ssprsetup.
Sign in:
Enter your Mobieus username (username@mobieus.com) and password to sign in.
Complete the Registration Process:
Follow the on-screen instructions to set up your authentication methods. This may include providing a phone number, email address, or setting up security questions.
Confirmation:
Once completed, you will receive a confirmation that your SSPR registration is successful.
Resetting Your Password via SSPR
If you have forgotten your password or need to reset it, follow these steps:
Access the SSPR Portal:
Visit the SSPR Password Reset Page, https://aka.ms/sspr.
Identify Yourself:
Enter your username (username@mobieus.com) and the characters in the picture or the words in the audio (Not case sensitive).
Choose Why Having Trouble Signing In
Choose Authentication Method:
Select your preferred method of verification (phone, email, or security questions) based on the options you set up during registration.
Verify Your Identity:
Follow the prompts to provide additional information (e.g., a verification code sent to your phone or email).
Reset Your Password:
Once your identity is verified, you'll be prompted to create a new password. Make sure your new password complies with your organization's password policy.
Confirmation:
After successfully changing your password, you'll receive confirmation. You can now use your new password to log in to Azure services.